AI Chatbot for University
University
AI Chatbot
Support prospective students, handle admissions queries, and streamline campus services with an AI chatbot built for higher education.
100+
Chatbots Deployed
95%
Customer Satisfaction
24/7
Always Available
3x
Faster Responses
Trusted by Growing Businesses
Why university need an AI chatbot
Admissions Query Overload
Admissions teams are overwhelmed during clearing and application season. An AI chatbot handles thousands of prospective student queries simultaneously — entry requirements, deadlines, and course details.
Student Support Accessibility
Students need help outside office hours — financial aid questions, timetable issues, accommodation queries. A chatbot provides instant support 24/7.
International Student Communication
International applicants face time zone barriers and language differences. A multilingual chatbot provides support across time zones and languages.
From analysis to launch in weeks
Analyse
We audit your workflows, support tickets, and customer interactions to identify high-impact chatbot opportunities.
Build & Train
We design conversation flows, train the AI on your domain knowledge, and integrate with your existing tools.
Deploy
We launch the chatbot across your website, WhatsApp, SMS, or other channels with monitoring and fallback routing.
Optimise
We monitor conversations, improve accuracy, and expand capabilities based on real usage data and feedback.
Built for speed, reliability, and results
24/7 Availability
Your chatbot never sleeps. Customers get instant answers any time of day, any day of the week.
Instant Responses
Respond in seconds, not hours. Reduce average response times from hours to under 5 seconds.
Lead Qualification
Automatically qualify leads based on your criteria and route hot prospects to your sales team instantly.
Seamless Handoff
When human help is needed, the chatbot transfers the conversation with full context — no customer repeats.
How university use AI chatbots
Admissions & Course Info
Answer questions about entry requirements, course content, campus facilities, and application deadlines.
Financial Aid & Fees
Help students understand tuition fees, scholarship options, payment plans, and financial aid eligibility.
Campus Services
Guide students to IT support, library services, accommodation options, and student welfare resources.
Event Registration
Handle open day registrations, orientation sign-ups, and campus tour bookings automatically.
Common questions about AI chatbots for university
How much does an AI chatbot for universities cost?
University chatbots range from £5,000 to £20,000 depending on integrations with your student information system, number of departments, and channels deployed.
Can the chatbot integrate with our student information system?
Yes. We integrate with Banner, PeopleSoft, SITS, and other SIS platforms to provide personalised responses based on student records.
Can the chatbot handle multiple languages?
Yes. We build multilingual chatbots that support international student enquiries in their preferred language.
How do you handle student data privacy?
We comply with GDPR and FERPA requirements, implementing proper consent mechanisms, data minimisation, and secure data handling throughout.
What happens during clearing season?
The chatbot scales to handle thousands of simultaneous conversations during peak periods, providing instant answers about available courses, entry requirements, and next steps.
More ways we help university
Ready to automate your university customer interactions?
We'll outline scope, timeline, and deliverables so you know exactly what to expect.